[ABM Perspectives] Getting started with Terminus Customer Success
When you sign up with Terminus, we make sure you hit the ground running with a best-in-class customer success team. The first step is connecting with your onboarding specialist who helps you achieve a quicker time to value by ensuring your technical implementation is done quickly and proficiently. Then, your CSM helps you establish goals and benchmarks (surfaced during the sales process) and track against them as you begin to execute campaigns. Our success team is KPI'd on your success - so you can always be sure they have your best interests in mind.